Contact and support

Bring the product question.

PrioSmith provides subscription-based product feedback software for digital product teams. Customers can collect and prioritize feature requests, operate public feedback boards, publish roadmaps and changelogs, and communicate product updates to their users. The service is delivered online through monthly or annual subscription plans.

Current availability

The public product demo is available now. Private-beta intake is open. Paid subscriptions are not accepted until Production payment onboarding is complete; support will never ask you to send card details by email.

01

Product and private beta

Tell us about your product, current feedback process, team size, and the workflows you want to evaluate.

Request private-beta access
02

Billing, cancellation, or refund

Include the workspace name, billing email, invoice or payment date, and only the details needed to investigate.

Contact billing support
03

Privacy, security, or legal

Use this route for data rights, security reports, legal notices, or questions about the published policies.

Contact the operator

Public business contact

A real operator, not an anonymous inbox.

This legal identity handles product support, subscription questions, privacy requests, and formal notices. Please do not email passwords, API keys, complete card numbers, or sensitive feedback content.

Volovyk ENKYtrebygdsvegen 11, 5251 SøreidgrendNorwayRegistration: Norwegian organisation number 929 516 400support@priosmith.com
Read all policies