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Measure · %
CSAT Calculator
Calculate customer satisfaction from satisfied and total responses.
No account, no server upload, no hidden paywall. Work stays in this browser unless you explicitly copy, download, print, or enter a remote image URL.
Enter satisfaction counts
On a five-point survey, count answers rated 4 or 5 as satisfied.
CSAT = (satisfied ÷ total) × 100
Cross-industry orientation
- 70%
- Needs work
- 80%
- Healthy
- 85%
- Good
- 90%+
- Excellent
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Response rate